Facility Services for Melbourne Businesses
Cleaning, maintenance, trades and compliance — delivered by one provider, on one contract, with one number to call.
Our Services
Seven service pillars covering everything your facility needs — delivered by one team, under one agreement.
Facility Management
End-to-end facility management with 24/7 support, scheduled maintenance programs and consolidated reporting.
Learn more →Property Maintenance
Scheduled and reactive maintenance to keep your building's fabric, grounds and fittings in working order.
Learn more →Plumbing
Licensed commercial plumbing — maintenance, compliance testing, blocked drains and 24/7 emergency response.
Learn more →Electrical
Licensed commercial electricians for maintenance, test and tag, exit light testing and 24/7 fault response.
Learn more →Painting
Commercial painting, repaints, line marking and protective coatings — scheduled around your operation.
Learn more →Hygiene & Waste Management
Washroom hygiene, sanitary bin services, consumables and commercial waste and recycling management.
Learn more →One Provider, One Point of Contact
Most businesses end up with a cleaner, a plumber, an electrician, a painter and a waste contractor — five sets of invoices, five sets of inductions, and nobody who takes responsibility when something falls between them.
Southern Star provides facility services across Melbourne and Victoria under a single agreement. Whether you need daily cleaning for a CBD tenancy, scheduled compliance testing across a portfolio, or a trades team who can attend the same day — it's the same provider, the same account manager and the same standard of documentation.
How We Work
Getting started is straightforward — from first call to ongoing service.
Site Assessment
We walk the site, understand how it operates, and scope what's actually needed rather than selling a package.
Tailored Proposal
A written scope with frequencies, inclusions and fixed pricing. No surprises later.
Scheduled Delivery
Agreed calendar for planned works, live line for reactive ones, same team throughout.
Reporting & Review
Documentation as we go, and a regular review to adjust the scope as your site changes.
Common Questions
Everything you need to know before getting started.
Do I have to take all your services?
No. Plenty of clients start with one service and add others over time. The commercial advantage of bundling is real, but it's your call.
What areas do you cover?
Melbourne metropolitan and regional Victoria from our St Kilda Road head office, and the Bundaberg region in Queensland from our Bundaberg East office.
Are you insured?
Yes — public liability and workers compensation are current, and certificates of currency are available on request.
Can you work outside business hours?
Yes. Most cleaning, testing and maintenance in occupied buildings is scheduled after hours or on weekends. It's quoted upfront, not added later.
How do I get a quote?
Send us the site address, the services you need and rough size using the form below, or call 1300 376 404. Site assessments are free and there's no obligation.
Ready to Simplify Your Facility?
Get a free assessment and quote. One call covers all seven services.